Member Communications

The success of Pension and Employee Benefits Schemes depends largely on the people it is intended for fully understanding and appreciating the benefits it provides.

We pride ourselves on having developed a clear, concise and effective communication programme which does just that.
Initially the details of your scheme will be communicated to your employees using a combination of;

• Group presentations to explain the scheme in general
• Personal one to one meetings to go through a detailed explanation of how the scheme relates to the individual and their personal circumstances.

This strategy is extremely effective and we generally achieve a far greater enrolment “take up” than the industry average.

As your staff move through their employment with you we continue with the one to one meetings, either annually or as and when necessary as their individual circumstances dictate. These meetings provide them with the opportunity to keep their personal situation under proper scrutiny by taking advantage of a range of information services;

• General scheme information or changes
• Retirement advice and counselling
• Pre-retirement help
• Investment advice
• Wealth Management support
• Family Protection advice and help

With easy access to an Employee Benefit Adviser, either through attendance at your work sites, or by phone and email, all of your employees will feel that they are able to access the personal advice that they may require.

All our personal support to your employees is augmented by access that they will have to a range of state of the art technology and web based programmes.

Find out more about Investment Advice and Technology Solutions

It is always a very big step to change a pension services provider, you are trusting the future well being of your employees and their financial security. Not everyone in a scheme is knowledgeable about pensions and yet they still have to be provided with information in a format that makes it understandable to them. I am very pleased with CBS in this regard, they provide us with a first class service that ensures our employees understand and appreciate the benefits we provide for them.

• Occupational Money Purchase to Group Personal Pension conversion
• More Case Studies